Delete your account

This page is for customers and salon owners who want their Salones account and personal data permanently erased. You must prove it is your account first: only the account you sign in to can be deleted, and deletion cannot be undone.

Erased

Your sign-in identity and sessions
Name, phone, email and profile photo
Notifications and device tokens
For owners: salon address, description, QR code, photos, payout (bank/UPI) details and holidays; the salon stops appearing to customers, and staff logins that exist only for your salon are removed

Kept, without your identity

Past bookings, shown as “Deleted customer” with phone, notes and reasons cleared, because salons keep operational records
Payment and refund records (amounts and reference numbers), detached from your identity, for accounting
An anonymous deletion record (role and status only)
Provider backups and logs until they expire on their own schedule

How to delete your account

You can also do this inside the Salones customer or salon owner app: Settings, then Delete Account. To use this page instead:

Sign in below with the same phone number or email you use in the app.
We send a one-time code to the verified phone or email on that account. Enter it to confirm it is you. Nothing is deleted yet.
Type DELETE to confirm. The account is locked immediately and erasure follows automatically.

Customers: deletion is refused while you have upcoming pending or confirmed bookings or open requests. Cancel those in the app first, then come back.

Salon owners: upcoming bookings do not block deletion. They are cancelled, customers are notified and online payments are refunded to the original payment method (cash paid directly to the salon is not refunded by the platform). Deletion is refused only while an active owner subscription exists.

See also our Privacy Policy and Terms of Use.

Checking your sign-in…

Cannot sign in? Write to 7alonbooking@gmail.com from the email you registered with.